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Work From Home Jobs Many full-time positions that provide pensions, health insurance and vacation benefits can be done online. These listings are available on job websites, through staffing agencies, and at professional events. Review each list carefully. Find out if it's salaried, or based on commissions and what equipment you require and whether or not it requires travel. Customer Service Representatives from Work-at-Home Customer service representatives are responsible for communicating via live chat, phone or email with customers. They answer questions, confirm orders, and provide support for products. They address complaints and concerns promptly. They may have to make decisions according to company policies and procedures. These roles are typically found in call centers but some work from home too. Companies like ADT Security, Pearson Education and Williams-Sonoma employ remote customer service agents to assist their customers with technical issues. These are often entry-level positions which require no previous experience. Certain positions provide a base price of $13/hour. Other customer service jobs that are based at home require a high school diploma or equivalent, and provide training from the employer. Kelly Services, a workforce management firm, provides temporary, contract and permanent staffing. They employ remote customer service agents to support a variety of industries that include accounting, insurance administrative support, nonclinical health and supply chain management. Online freelance marketplaces such as Upwork and 5rr offer many remote customer service jobs. You can also find local and virtual job fairs where you can meet potential employers. These events are an excellent way to network and access jobs in customer service that are not advertised. In order to be a successful customer service representative you should be comfortable with people from all across the globe and possess excellent communication abilities. You must be able explain complicated topics in a simple to understand way. You must be able to provide solutions that are effective and affordable, while also maintaining the integrity of your brand. Other skills that are essential include the ability to stay focused, follow a plan and take charge of your daily tasks. You'll also need to have a reliable internet connection as well as a quiet workspace to work from. Cleaning and organizing your supplies is helpful. Insurance Customer Service Representatives The insurance industry is dependent on a variety of customer service specialists. online jobs work from home are the primary point of contact for customers, and their role is to uphold the advantages that distinguish an organization from its competitors. Some companies, for example offer assurance that a representative will always answer the telephone while others claim that all policy questions can be addressed immediately. These professionals are usually well-versed in the policies they sell and the way their company operates. A customer service representative working in the insurance industry needs abilities like active listening, empathetic communications, and the ability to process information quickly and precisely. These employees may need to deal with upset or dissatisfied customers. It is essential to be able to understand. The representatives also need to be able to explain complex insurance terms in a clear and concise manner to their customers. A lot of these professionals work in call centers, however they might also interact with customers through email, live chat or other methods. Some of them specialize in one mode of interaction, while others are able to handle calls, emails and live chat simultaneously. Based on the type of insurance policy, customers might be calling to inquire about coverage, billing, or claims. Some of these workers are required not only to handle requests from customers, but also answer frequently asked questions, and to give specific guidelines on how to deal with complaints. They might be required to make changes to a customer's account, for example, changing the address or cancelling an agreement. To be able to respond to inquiries and complaints, the representatives need to access customer information stored in the company database. Although the qualifications required to be employed as an insurance customer service rep differ, the majority of jobs require at least a high school degree. Some employers prefer candidates who have a bachelor's degree but on-the job training is generally available for workers at entry level. These jobs can be stressful since the representatives are responsible for responding to customer complaints and resolving issues. Data Entry Specialists As a business grows it becomes more difficult to keep the information generated. This is where a remote data entry specialist comes in. They take the data taken from surveys, online forms and sales transactions, and then organize it into databases for easy access by other team members. They also transcribe audio files and convert documents to make them easier to use. The verification and updating of the information stored in databases could be part of their responsibilities. To be considered for this job, a person will need to have basic computer skills and an impressive typing speed. Employers will often give a list of software or equipment that is essential to fulfill this job. However, there are also freelance sites that offer this type of work to anyone who has a computer and internet connection. These freelance sites often allow you to choose the projects you'd like to work on and pay you according to your speed and accuracy. Other tasks can be completed at home by those without the equipment required, such as data entry specialists for call centers. These jobs require workers to speak to customers and collect their information over the telephone. They also must be proficient in customer service. The work can be difficult and the hours long however, they can be rewarding. The best method to find a work from home data entry job is to look for it on the freelance websites which specialize in this type of work, such as Upwork. These sites can assist you avoid scams and find legitimate jobs that fit your talents and preferences. A great place to start is to search for jobs that have keywords like “data entry” or “virtual assistant.” You can also try looking on specialized websites, such as Capital Typing and SigTrack, that focus on online data entry and transcription. Both of these sites will have a section on their websites that lists current positions. Administrative Assistants Administrative assistants (also called secretaries or front-desk employees) are a great choice for a career at home. They oversee communications and assist executives. They are accountable for scheduling meetings, coordinating emails, creating company reports and entering information. They also manage schedules, make arrangements for travel and keep track of contact lists. The ideal candidate is a good communicator, able to handle multiple tasks simultaneously and well-organized. The majority of admin assistants work in a classic office setting, though certain jobs let you work from home and require some travel. A degree in the fields of business administration, general management or organizational studies is beneficial. It is also important to be able to get on-the-job-training, which demonstrates that you are capable of managing a variety administrative tasks. You must also develop your computer skills, and be familiar with Microsoft Office. If you do not possess a college degree then you might be interested in enrolling in a typing or secretarial school, or pursuing courses in accounting and data entry. To be a successful administrative assistant, you must have the right mix of skills and traits to keep your boss and coworkers satisfied. You should be a multitasker who can be able to work under minimal supervision and respond quickly to shifting priorities. You'll also have to have excellent customer service skills since you'll be dealing with many calls. You must be polite and friendly, and use proper grammar. Administrative professionals work in almost every industry, with the largest concentration in schools, hospitals and government agencies. It is possible to find a job in the legal or medical field, but they are typically full-time positions in traditional offices. Many Americans work until they reach their 60s, and would think it's important to find a job that offers a good work-life balance, and also the possibility of upward mobility. It's time to look into your options and begin searching for jobs that give you the flexibility to work from home.